Bookairportcab API Certification Process

Bookairportcab API Certification Process
Integrate seamless airport cab bookings into your platform. Enhance customer experience and expand your service offerings.
Stage 1: Concept Alignment and API Access
Concept Alignment Intro Call
Our partnership begins with a concept alignment call to ensure a shared understanding of goals, business model, and value proposition. This essential discussion paves the way for a successful collaboration.
Access to Sandbox
Gain immediate access to our comprehensive API documentation, sandbox environment, and sample data. Your development team can then explore our platform's features and functionalities within a secure, controlled space.
API Scope Finalization
We'll collaboratively finalize the API scope, concentrating on key functionalities such as pre-booked airport transfers, dynamic pricing adjustments, booking confirmations, streamlined cancellation and refund processes, and efficient customer support escalation pathways.
Stage 2: Development & Integration
1
UX/UI Design by Platform Partner
Design the airport cab booking flow within your existing flight or train booking funnel. This includes strategic placement of the booking widget or tab, and ensuring the capture of essential fields.
2
Unified API Consumption
Consume BookAirportCab's unified APIs, including /searchRides, /confirmBooking, /cancelBooking, /getBookingStatus, and /getRefundStatus, for seamless integration.
3
Integration Checklist
Confirm that real-time cab availability, booking and confirmation flows, cancellation/refund processes, and customer support escalation are all working correctly.
Stage 3: Certification Testing
1
2
3
1
Sandbox Testing
Conduct 10 test bookings in the sandbox environment, covering a variety of scenarios.
2
Joint Review
Share a detailed report with the BookAirportCab team for joint review and debugging.
3
Sign-off
Obtain a formal sign-off from both parties upon successful completion of testing.
Stage 4: Production Readiness
1
Production API Credentials
Transition to production API credentials to enable real booking flows on your platform.
2
Platform Training
Receive comprehensive platform training for your customer support team.
3
Marketing Banner Live
Launch marketing banners and CTAs, such as "Pre-Book Your Airport Ride Now!" to promote the new service.
Stage 5: Post Go-Live Monitoring
1
1
Initial Monitoring
Daily dashboard sharing for the first 2 weeks post-launch, focusing on bookings, failures, and refunds.
2
2
Rapid Escalation
Maintain a rapid escalation line for immediate issue resolution.
3
3
Monthly Report & Review
Conduct monthly performance reports, UX improvement suggestions, and revenue sharing settlement (if applicable).
BookAirportCab API Integration Checklist
Customer Care and Testing
Go-Live and Support
30
Estimated Days
Total estimated timeline for integration and certification.
1
Production API Access & Deployment
1
Go-Live on Partner Platform
Ongoing Monitoring and Optimization
Customer Support Team Training
BookAirportCab trains the Platform Partner's support team on booking SOPs and tools, ensuring they can handle inquiries effectively.
Marketing Widget/Banner Launch
The Platform Partner adds a banner/CTA for cab booking on their platform to drive user engagement and adoption.
Post Go-Live Monitoring & Reporting
Both parties engage in daily tracking of issues/bookings for 2 weeks to quickly identify and address any problems.
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